Maidstone Borough Council Stops Commercial Waste Collections

Maidstone Borough Council will cease its commercial waste services on 1 April 2025. For 12 years its Commercial Waste Solutions has supported small and medium size businesses with waste and paper recycling collections. However, the council has regretfully decided to stop providing the service from the end of March.

If your business relies on Maidstone Borough Council’s commercial waste services then you should have received a letter at the start of March. That provided 28 days’ notice of the termination of your agreement with Commercial Waste Solutions. Now your business must arrange alternative waste collections.

We can supply commercial waste collection services in Maidstone and the wider Kent region. This includes free bins to store your waste with no delivery or rental charges – you only pay for collection. Find out how we can help your business transition and get a free quote for our services today – call 0800 211 8390 or contact us online.

Sessions House in Maidstone, Kent.

When will Maidstone Borough Council 
cease its commercial waste service?

In a letter sent to existing customers, it was confirmed that agreements with Commercial Waste Solutions will end on Monday 31 March 2025. From this date forward, no further collections will be made. The letter provided 28 days’ notice of the termination of the agreement.

This means that from 1 April 2025, all businesses that rely on Maidstone Borough Council’s commercial waste collection services will need new commercial waste providers. Any commercial waste bins and blue bags provided by the service will be removed from 1 April 2025.

Why is Maidstone Council stopping 
its commercial waste service?

From 1 April 2025, all businesses in England with 10 or more full-time employees must comply with the new Simpler Recycling regulations. This requires separate bins and collections of food waste, paper and cardboard (can be combined), and dry recycling (glass, plastic, and metal, which can be combined). Small businesses with fewer than 10 full-time employees must comply by the end of March 2027.

According to the letter sent to existing customers by Maidstone Borough Council, Commercial Waste Solutions explored if it could provide customers with a full recycling service. However, it determined it doesn’t have the facilities locally to offer this service at a competitive price. A decision to stop collections of commercial waste was made instead.

What must businesses in Maidstone do?

Any business that relied on Maidstone Borough Council for commercial waste collections must find a new provider before 31 March 2025. Rubbish from your business must be removed by licensed waste carriers and you should receive a waste transfer note or duty of care certificate. This confirms where your waste goes for disposal.

If you have ten or more full-time employees then you must also prepare to comply with the new Simpler Recycling regulations. You’ll need separate bins and collections for:

Failure to arrange alternative commercial waste collections could lead to missed collections, overflowing bins, compliance issues, and potential penalties and fines. At Business Waste, we can provide commercial waste services for any company in Maidstone to help you transition smoothly.

Kent waste collections
Leeds Castle in Kent.

Use Business Waste for commercial 
waste collection in Maidstone

Organise commercial waste collection from your business in Maidstone and the surrounding region with Business Waste. We provide free bins to separate and store your rubbish with no hire or delivery costs – you only pay for collection. Select from a wide range of types and sizes to suit the waste materials you produce.

Daily, weekly, and fortnightly bin collections are available anywhere in Maidstone and the wider borough. You receive a free duty of care, and all waste is removed by licensed waste carriers and disposed of away from landfill. We can help your organisation prepare for and comply with Simpler Recycling too.

Arrange safe, responsible, and reliable waste collection anywhere in Maidstone and use Business Waste to enjoy:

  • Free bins – save money with zero hire fees or delivery charges.
  • Regular collections – daily, weekly, and fortnightly commercial waste collections.
  • Competitive prices – we work with local suppliers to provide bespoke quotes.
  • Free duty of care – proof of legal waste collection and disposal.
  • Great customer service – our friendly team can help with any query.

Get your free no-obligation quote for commercial waste collection in Maidstone today – call 0800 211 8390 or contact us online.

About the author

Head of content at Business Waste. Has a passion for educating businesses with advice and relevant industry updates with all things related to waste.

Published 17th March 2025

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