Contact Us

Frequently Asked Questions

• I would like to add an additional bin to my service

  That’s great, we would be happy to assist, we can provide extra bins for new waste streams to encourage recycling we can also provide an extra bin or larger one if you are at capacity.

• What is a duty of care certificate?

  We will provide these free of charge as part of your service agreement. You can find out more about them here.

• How often will my bin be emptied?

  We can offer our customers a number of different collection options including daily, weekly, and fortnightly collections. We can advise on the correct waste collection schedule for your business.

• What time will my bin be collected?

  We work with all our customers to ensure that their waste is always collected on time, at a time that is suitable for them.

• Are you recruiting?

  You can view our current vacancies here. Please NO RECRUITMENT AGENCIES

• I have some questions about wheelie bins

  To view all our available bins, click here.

  For answers relating to bin weight limits and a whole host of questions and answers read our bin FAQ guide here.

• How can we reduce our waste?

  There are many ways, read this guide for a starting point. If you have specific questions about a certain type of waste, then please select it from the top menu under waste types

• Who invented the recycling symbol?

  Click here to learn about the history of the recycling logo

• What is closed loop recycling?

  Learn all about closed-loop recycling

• How do waste compactors work?

  Here’s a guide to waste compactors

• How do recycling balers work?

  A guide to recycling balers

• What size bin is suitable for food waste?

  Due to weight restrictions (food is heavy!), the largest bin you can use and the most common is the 240 L wheelie bin.

• Can you recycle Polystyrene?

  Learn all about polystyrene.

• How do we improve our recycling?

  There are many ways, learn how to start a recycling scheme at work, and conduct a waste audit