Business Waste
Get in touch today

Contact Business Waste

Get in touch with our friendly and expert team with any questions you have about your business waste. They’re on hand to help with anything from advising on the best bins for your business, to explaining the different types of waste, and how our services work. Or simply ring up for a free quote today.

Whether you’re an existing customer or want more information about our services, don’t hesitate to get in touch. Send us an email, give us a call, or use our online contact forms – whichever communication method you prefer. You can also find answers to common questions when you visit our FAQ page.

For any enquiries, use the online contact form or please contact the department you need directly. You can also find more information, advice, and answers to your potential queries with our help and support articles.

Help and support information
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  • Customer care
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Head office

Artemis House
Eboracum Way, Heworth Green
North Yorkshire
YO31 7RE

Opening times

  • Monday – 09:00 – 17:30
  • Tuesday – 09:00 – 17:30
  • Wednesday – 09:00 – 17:30
  • Thursday – 09:00 – 17:30
  • Friday – 09:00 – 17:30
  • Saturday – closed
  • Sunday – closed


  • Who do I contact to arrange commercial waste collection?

    Ready to arrange delivery of bins and collection of your business’ waste? Get in touch with our sales team, who can provide a quote, start to arrange your waste collections, and sort out the finer details. Contact our sales team over the phone or email:

  • How do I get a free quote for my business waste collection?

    Simply fill in our online form with the details of your commercial waste. Try to include the type of waste, size and number of bins, and how often you need it collecting, so we can provide an accurate estimate. Don’t worry if you’re unsure, our experts can help determine the best solution and the right quote.

    Alternatively, contact our sales team direct for a free quote over the phone or via email:

  • My bins weren’t collected! Who do I speak to?

    We’re sorry to hear that. Contact our customer care team and someone will look into what happened and work out a quick and convenient solution for you:

  • There’s an issue with my payment. Who should I contact?

    Whether there’s an issue with your invoice, payment method, or anything else money related, it’s something our billing team can sort out. Someone from our billing team will look into the issue and find a quick resolution so you can get on with your day. Contact the billing team on:

  • When can I contact Business Waste?

    Contact us 24/7! Fill in our online form, send an email, or give us a call whenever you want. We’ll try to get back to you as quickly as possible, whether you’re after a quote, have an issue with your waste collections, or simply want to ask a question.

    Just so you know, our phone lines are only open between 9am and 5.30pm, Monday to Friday. To speak to one of our team direct, please try to call between these hours – though we can arrange a call back at a time convenient for you.

  • Do you have an environmental policy?

  • Do you have a quality policy?

  • How can you become a supplier?

    In the first instance please complete the form found here

  • How can you become a broker?

    For more information click here

  • Do you work with tenders?

    Yes of course! We have a dedicated department for this, learn more about waste tenders here.

  • Can I view your waste carriers licence?

    To view our waste carriers licence click here.

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Get a fast, free quote today

Get a fast FREE quote for your business waste collections

  • Free quote within 1 hr
  • Any type of waste
  • FREE bins and delivery
  • We cover all of the UK