Waste Management East Molesey

Yes, of course. We can provide extra bins for new waste streams to encourage recycling. Or if you’re simply producing more waste of the same type, we can add an extra or larger bin to your delivery and collection services if you’re at capacity.

Yes, we provide a duty of care certificate (also known as a waste transfer note (WTN)) free of charge as part of your service agreement. This is included for free every time we collect any type of waste from your premises. Duty of care certificates are a legal requirement and licensed waste carriers can complete them for free – so you should never be charged for one.

Find out more about them in our guide to waste transfer notes.

We offer our customers a choice of daily, weekly, or fortnightly collections – so your bins are emptied as often as you want. Our expert team can advise on the correct waste collection schedule based on the type and amount of waste you produce and your business needs – such as your bin storage space and location.

Bin collection times vary depending on your location, waste type, number and size of bins, and other factors. We work with all our customers to ensure your waste is always collected on time when it’s suitable for you and the licensed waste carrier. We can work around access times to arrange collections at convenient times.

A range of two and four-wheel bins are available to store all sorts of waste on your premises. Explore our bins to see all available bins and information about what types and amounts of waste they can hold.

For any questions and answers about wheelie bin weight limits, sizes, locks, and anything else – read our bin FAQ guide.

There are many ways to reduce the amount of waste we produce as individuals and businesses. A waste audit can highlight where you’re producing lots of waste as a starting place to cut down. Simple steps to reduce waste include efficient purchasing, buying reusable products, and recycling as much as possible. For more tips, read our guide about how to reduce waste.

If you have specific questions about reducing a certain type of waste, find the relevant page in Your Waste.

Yes! We can collect a wide range of waste types in various amounts from all sorts of businesses. From general waste to popular glass, paper, and packaging recycling – as well as specialist waste streams such as clinical, hazardous, and pharmaceutical waste – we work with licensed waste carriers able to safely collect all such types.

Explore all types of waste we collect

Yes – visit our payments page to pay your invoice online. You’ll need your billing and payment details, including your account and invoice number (if applicable).

If you have any questions about your bill either email [email protected] or call 01904 207 117 and one of our friendly team will be on hand to help.

Yes! Our nationwide network means we offer waste collections anywhere in the UK. Whatever type of waste you need to dispose of and wherever you’re based in the country, we’ll find a local solution for your waste management and recycling needs.

Arrange waste collections in your location

Yes, we provide all bins, bags, and containers for your waste free of charge – you just pay for collection. There are no hidden hire or rental charges for your bins, so you know exactly what your waste collections cost.

Yes, our customer care team is based in York. Email [email protected] or call 01904 207 120 and one of our friendly, expert, and UK-based customer care team will be more than happy to help with your waste collection queries.

We realise that your waste collection needs may change as your business grows, seasons change, and demand for your products or services fluctuate. Alongside offering daily, weekly, and fortnightly collections, you can add more, different types, or bigger bins to your services and adapt the frequency of collections.

Contact us today if you want to change your waste collections.

Yes, Business Waste has received Alcumus ISOQAR certification for:

• ISO 9001: 2015 – Quality management systems
• ISO 14001: 2015 – Environmental management systems

These are both in the scope of registration for the provision of waste management brokerage.

The International Organization for Standardization (ISO) is an independent, non-governmental group that uses experts to set global standards for providing innovation and solutions to worldwide challenges. ISO certification confirms a management system, manufacturing process, service, or documentation procedure meets the requirements for standardisation and quality assurance.

ISO certification is provided by a third party – in our case Alcumus ISOQAR, which provides UKAS accredited ISO certification. The standards provide benchmarks for businesses to meet, ensuring achieving ISO certification demonstrates a well-run, stable business that’s ready to grow. There are more than 20,000 management standards, but the two we’ve achieved provide the following benefits:

• ISO 9001: 2015 – helps put our customers first.
• ISO 14001: 2015 – reduces our environmental impact.