Get in touch with our waste specialists
Our UK‑based team of waste consultants is here to help with every aspect of your ongoing commercial waste collections. Whether you need advice on selecting compliant bins, understanding your duty of care, or arranging regular pickups, we’ll provide tailored guidance and an accurate quote within one hour. We operate nationwide and are licensed as an upper‑tier waste carrier, broker and dealer , with ISO 9001 and 14001 certification for quality and environmental management.
Contact Us Online
Fill in the below form for and we will contact you.
- Speak to our ISO‑certified waste experts about ongoing collections, sustainability goals and compliance.
Contact our teams
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Sales
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Billing
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Customer care
Make a
payment
Are you an existing customer looking to pay for your commercial bin collections? Make a fast and simple payment online.
Head office
Opening times
- Monday – 09:00 – 17:30
- Tuesday – 09:00 – 17:30
- Wednesday – 09:00 – 17:30
- Thursday – 09:00 – 17:30
- Friday – 09:00 – 17:30
- Saturday – closed
- Sunday – closed
FAQs
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Who do I contact to arrange commercial waste collection? Ready to arrange delivery of bins and collection of your business’ waste? Get in touch with our sales team, who can provide a quote, start to arrange your waste collections, and sort out the finer details. Contact our sales team over the phone or email:
- Email – sales@businesswaste.co.uk
- Call – 0800 211 8390
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How do I get a free quote for my business waste collection? Simply fill in our online form with the details of your commercial waste. Try to include the type of waste, size and number of bins, and how often you need it collecting, so we can provide an accurate estimate. Don’t worry if you’re unsure, our experts can help determine the best solution and the right quote.
Alternatively, contact our sales team direct for a free quote over the phone or via email:
- Email – sales@businesswaste.co.uk
- Call – 0800 211 8390
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My bins weren’t collected! Who do I speak to? We’re sorry to hear that. Contact our customer care team and someone will look into what happened and work out a quick and convenient solution for you:
- Email – customers@businesswaste.co.uk
- Call – 01904 207 120
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There’s an issue with my payment. Who should I contact? Whether there’s an issue with your invoice, payment method, or anything else money related, it’s something our billing team can sort out. Someone from our billing team will look into the issue and find a quick resolution so you can get on with your day. Contact the billing team on:
- Email – billing@businesswaste.co.uk
- Call – 01904 207 121
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When can I contact Business Waste? Contact us 24/7! Fill in our online form, send an email, or give us a call whenever you want. We’ll try to get back to you as quickly as possible, whether you’re after a quote, have an issue with your waste collections, or simply want to ask a question.
Just so you know, our phone lines are only open between 9am and 5.30pm, Monday to Friday. To speak to one of our team direct, please try to call between these hours – though we can arrange a call back at a time convenient for you.
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Do you have an environmental policy? Yes we do – view our environmental policy online
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Do you have a quality policy? Yes we do – view our quality policy online
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How can you become a supplier? In the first instance please complete the form found here
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How can you become a broker? For more information click here
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Do you work with tenders? Yes of course! We have a dedicated department for this, learn more about waste tenders here.
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Can I view your waste carriers licence? To view our waste carriers licence click here.
Published 29th March 2022 by Mark Hall. Last modified 23rd September 2025