About Business Waste
- 30,000 Happy Customers
- 2,700+ 5-star reviews
- 241,455 tonnes of waste diverted away from landfill
- 400+ waste types managed
The history of Business Waste
Business Waste started on the 15th of July 2015 with just three members of staff, who all proudly remain with the organisation today. The business was the brainchild of David Adams and Mark Hall, who saw a gap in the market for a waste brokerage firm to transform the industry’s image.
They wanted to move away from the image of people in hi-vis jackets working out of portacabins with little web presence to a slick online service that matches businesses with the best solution for their waste needs. The duo aimed to create a business that had a positive environmental impact too.
In 2015, the business began in a tiny office with no windows. Since then the headcount has grown to more than 100 employees working across sales, logistics, customer service, accounts, and marketing. Business Waste outgrew its first office and is now based in a 15,000 square foot office in York.
Business Waste has seen significant growth since its inception. Clientele has increased to 36,150 customers and the business has helped manage more than 400 waste types, from clothing samples to e-cigarette liquid. The company recorded revenue of £180,000 in 2015, but by the end of 2025 it’s expected to reach £23 million, an increase of 12,678%.
Our company values
The goal for every customer is to provide solutions that benefit both the company and the world around us. This means delivering efficient and cost-effective waste services with a focus on recycling and sustainability to protect the environment. Diverting commercial waste away from landfill with safe, legal, and responsible waste management is vital.
Honest and consistent customer service has always been at the centre of the business model. Waste management doesn’t always run smoothly, but we believe in old-fashioned customer service. Advisers are engaged and empowered to help everything run smoothly and keep customers happy.
Our core company values are:
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Sustainable waste management
All waste is diverted away from landfill with recycling and recovery the priority.
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Affordable waste services
Bespoke services that are cost-effective and provide value for money for all customers.
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Excellent customer service
Expert, friendly, and responsive customer service with one point of contact for waste management.
The Business Waste team
More than 100 people work at Business Waste across our experienced sales, customer care, finance, billing, logistics, supply chain, compliance, and marketing departments. Get to know the people behind Business Waste and meet the leadership team.
Interested in working at Business Waste? View any vacancies and apply for current job openings over on our Indeed page.
We take our comitments to our employees and the the environment seriously.
Our recognitions and awards
In 2020, Business Waste appeared at number 59 in the Sunday Times Virgin Atlantic Fast Track 100. Business Waste was placed 27th in the 2021 Ward Hadaway Yorkshire Fastest 50 Awards.
Over the years the business has donated over £180,000 to charities, including significant contributions to Kevin Sinfield’s Epic 7 in 7 in 7 Challenge for MND. Business Waste regularly supports the annual York Against Cancer charity golf day and York’s The Island, which provides space and time for vulnerable children and young people.
Business Waste also has key partnerships with York RLFC and Ilkley Rugby Club.
Published 4th September 2025 by Mark Hall. Last modified 7th October 2025