Please note Business Waste provides a free duty of care certificates for all customers. You should not be charged for this, it must be provided by law.
If you are paying for a duty of care certificate then you must question this as your waste collector is duty-bound and legally required to provide you with one free of charge any charges are highly suspect.
For a full guide including an example of a Duty of care please read more here
A Duty of Care certificate or Waste Transfer Note is a legal document that businesses that produce waste are legally required to have. The document covers the business and the owner under the Environmental Protection Act 1990. It serves as proof that the business or owner disposes of their waste legally and responsibly. The document is valid for a period of 1 year and must be retained by the owner or business for a period of 2 years after expiry.
The Waste Transfer Note is completed and signed by both parties must include:
What type of container waste is stored on
The time and date the waste was transferred
Where this transfer took place
The names and addresses of both parties
Details of which category of authorised person each one is
Details of the parties’ registration certificate, including the certificate number and the name of the council that issued it
If either or both of the parties has a waste licence, the licence number and the name of the council that issued it
Reasons for an exemption from the requirement to register to have a licence
For a full detailed guide including an example of a Duty of care certificate please read more here
Service is really good, had many problems in the past with previous suppliers however since been with Business Waste I have not had any problems what so ever. From the start of the agreement the sales team was really helpful and helped with my requirements. I am in a very tricky location with not much room to store a container however I was provided with many options from the sales rep to accommodate my requirements. Customer Service from the staff is outstanding. Definitely recommend 100%.
Great friendly service and really helpful staff!